Privacy Policy
Keokuk Lawn Care respects customer privacy. This policy explains what information we collect, how we use it, and how it may be stored.
Information We Collect
We may collect customer names, phone numbers, email addresses, service addresses, billing information, service notes, appointment details, photos related to completed work, and payment-related information.
How We Use Information
Customer information is used to schedule services, complete lawn care work, communicate with customers, send invoices, process payments, maintain business records, and provide customer support.
Payment and Business Tools
We may use trusted third-party business tools, including Zoho, for invoicing, payment processing, accounting, customer records, and business management. These providers may process customer information only as needed to provide those services.
Sharing of Information
We do not sell customer information. We may share information only when necessary to operate our business, process payments, comply with legal requirements, or protect our rights and customers.
Data Storage
Customer information may be stored in business records, email, phone messages, accounting software, payment systems, or other tools used to operate the business.
Customer Requests
Customers may contact us to ask questions about their information or request updates to their customer details.
Keokuk Lawn Care App
The Keokuk Lawn Care app is used for internal business operations, including customer management, scheduling, employee profiles, timeclock entries, job notes, company news posts, and related business records.
Information We May Collect Through the App
When using the Keokuk Lawn Care app, we may collect information needed to operate the business and manage lawn care services.
- Employee or user profile information, such as name, username, phone number, email address, role, and hourly rate.
- Login and account information handled through Firebase Authentication.
- Customer information, such as customer name, address, phone number, email, service notes, pricing, and job details.
- Scheduling information, such as assigned workers, scheduled service dates, job status, and notes.
- Timeclock information, such as clock-in time, clock-out time, entry names, notes, and total hours worked.
- Company news posts or internal updates created inside the app.
- Weather-related requests used to show local weather information in the app.
- App diagnostics, crash reports, or testing information that may be provided by Apple, TestFlight, Firebase, or related services.
How App Information Is Used
Information collected through the app is used to operate Keokuk Lawn Care business functions, manage customer records, schedule services, assign work, track timeclock entries, communicate internal updates, maintain business records, and support authorized users.
Third-Party Services Used by the App
We may use trusted third-party services to operate the app and business systems. These services may process information only as needed to provide their services.
- Firebase Authentication for login and account access.
- Cloud Firestore for app data storage and business records.
- Open-Meteo for weather forecast information.
- Apple and TestFlight for app testing, diagnostics, and beta distribution.
- Zoho for invoicing, payment processing, accounting, and business management.
No Sale of Personal Information
Keokuk Lawn Care does not sell personal information. We do not use app data for advertising or third-party tracking.
Data Retention and Deletion
We retain business records, customer records, schedules, timeclock entries, invoices, and related information as long as needed for business operations, customer service, payroll, accounting, tax, legal, or recordkeeping purposes.
Employees, authorized users, or customers may request correction or deletion of their account or customer information by contacting Keokuk Lawn Care. Some records may be retained when required for business, tax, payroll, legal, accounting, or service-related purposes.
Authorized App Use
The Keokuk Lawn Care app is intended for authorized Keokuk Lawn Care business users only. Customer information, employee information, schedules, and business records should only be used for Keokuk Lawn Care business purposes.
Contact
Privacy-related questions can be sent to [email protected] or by calling/texting (319) 520-6004.